Harlow Royce

Last updated: 2nd January 2026

Harlow Royce (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you engage with our professional administrative support services or interact with our website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.Who We Are

Harlow Royce provides professional administrative support services to UK businesses.

Data Controller: Harlow Royce
Email: claims@harlowroyce.com
Business location: United Kingdom

2.Personal Data We Collect

We may collect and process the following types of personal data:

a) Information You Provide Directly

• Name

• Business name

• Email address

• Telephone number

• Billing and invoicing details

• Any information shared as part of our administrative services (e.g. documents, correspondence, calendars)

b) Information Collected Automatically

• IP address

• Browser type and version

• Pages visited and time spent on our website

• Cookies and similar technologies (see Section 8)

3. How We Use Your Data

We use your personal data to:

• Provide and manage our administrative support services

• Communicate with you regarding enquiries or ongoing work

• Process invoices and payments

• Maintain accurate business records

• Improve our website and services

• Meet legal, regulatory, and contractual obligations

4. Legal Basis for Processing

Under UK GDPR, we process personal data on the following legal bases:

• Contractual necessity – to deliver agreed services

• Legitimate interests – to operate and improve our business

• Legal obligation – for tax, accounting, or regulatory purposes

• Consent – where you have explicitly provided it (e.g. marketing communications)

5. Data Sharing and Third Parties

We do not sell your personal data.

We may share data with trusted third parties only where necessary, such as:

• Accounting or invoicing software providers

• Secure cloud storage providers

• IT and website service providers

All third parties are required to process your data securely and in compliance with UK GDPR.

6. Data Security

We take appropriate technical and organizational measures to protect personal data, including:

• Secure password protection

• Encrypted systems where applicable

• Limited access to personal data

• Secure storage and deletion procedures

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Meet legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted or anonymised.

8. Cookies

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our site.

You can control or disable cookies through your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details above.

10. Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Telephone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date clearly shown.